Booking Terms & Conditions

21/12/20  Please read the following carefully before sending a deposit and completing a Booking Form (and therefore agreeing to a charter). By sending a deposit and Booking Form you are agreeing to these Terms and Conditions.

Introduction

1.1 These terms and conditions of booking (“Terms and Conditions”) set out the terms by which the Customer (“you” and “your”) agree to be bound by when booking the Clasina (“the vessel”) for charter (“Booking”) with Halton Charters Ltd (“we” and “us”).

1.2 All participants must complete a Booking Form prior to any charter of the vessel. Please therefore read the Terms and Conditions carefully. These Terms and Conditions are deemed to become binding on you on completion of a Booking Form.

Booking method

2.1 In order to complete a Booking Form, an initial inquiry (“Initial Inquiry”) must be submitted. An initial inquiry can be communicated by:

(a) Telephone: 01856 851532;
(b) E-mail: bob@mvhalton.co.uk;
(c) Facebook message: https://www.facebook.com/haltoncharters/; or
(d) by post:

Halton Charters Ltd
17 Graham Place,
Stromness
Orkney
KW16 3BY

2.2 We encourage you to contact us directly to discuss your particular requirements for charter and we will do what we can to accommodate these. In the event of any ambiguity these Booking Terms and Conditions shall prevail.

2.3 On receipt of an Initial Inquiry from you, and having discussed any particular requirements under 2.2, a booking reference in the format “week_year_Name” (“Booking Reference”) will be generated.

Eg 34_21_Bond is for 22nd – 27th August (calendar week 34) 2021 organised by James Bond

You will be provided with the Booking Reference and confirmation of the proposed fee for chartering the vessel (“Charter Fee”). The Booking Reference will be provided to you by either a direct message on Facebook or by email. A Booking Form cannot be completed without a Booking Reference.

2.4 On completion of a Booking Form, you agree that any personal data supplied by you for the purposes of completing the booking shall be processed in accordance with our Privacy Policy.

A copy of our Privacy Policy is available here:

https://www.mvhalton.co.uk/privacy-policy/

2.5 In order to secure a Booking, a deposit payment representing 25% of the overall Charter Fee must be paid within 14 days of completing the Booking Form (“Deposit”).

2.6 On receipt of the Deposit and an accurately completed Booking Form, we will send you confirmation of your Booking.

Payment

3.1 The Charter Fee will be agreed with you after an Initial Inquiry is received and prior to completion of the Booking Form.

3.2 The Charter Fee comprises (a) the Deposit and (b) a balancing payment for the remaining 75% of the Charter Fee (“Balance Payment”).

3.3 The Deposit becomes payable immediately on completion of the Booking Form (and in any event, no later than 14 days from the date the Booking Form is submitted and the Balance Payment becomes payable [1 month] prior to the agreed charter date.

3.4 Payments can be completed by either a BACS/online transfer or via PayPal for any credit or debit card payments. Payment details are available upon submitting a request to us.

3.5 We offer a discretionary 10% discount on the Charter Fee for event organisers, diving schools or other group bookings on confirmation that 10 or more Bookings have been placed (and 10 Deposits received) for the same charter of the vessel.

Deposit

4.1 On completion of a Booking Form, the Deposit will become payable by you. The Booking is not completed until the Deposit has been paid.

4.2 The Deposit is payable immediately on completion of a Booking Form in order to secure a booking. If the Deposit is not paid within 14 days of a Booking form being completed, the booking request will be deemed to have expired and treated as no longer required.

4.3 The purpose of the Deposit is to secure your place on the charter and to cover the reasonable administration costs and any pre-preparation work to prepare the vessel for sailing on your chosen charter date. A refund of the Deposit is only available in the following circumstances:

(a) where the booking is cancelled by us in the circumstances detailed at clauses 6.2, 6.3 and 7.1.

(b) where the booking is cancelled by you in accordance with clause 7.3.

save for the limited exceptions above, the Deposit is strictly non-refundable.

Customer responsibilities and obligations

5.1 You agree on completion of your booking to pay the Charter Fee within the timescales provided at 3.3.

5.2 You agree that you will act in accordance with any guidance and directions provided by the skipper[/diving instructor] while aboard the vessel. If you fail to comply with any of the instructions that, in the skipper’s reasonable view, puts either the safety of the vessel or any other passengers at risk then the skipper shall be entitled to refuse to carry you aboard the vessel.

5.3 It is strongly recommended that you obtain travel insurance from a reputable insurance provider in advance of the charter date. We do not accept any liability for cancellations by you except where express provision is made to the contrary in these Terms and Conditions.

COVID-19

6.1 You will be asked to complete a COVID-19 declaration form (“COVID-19 Declaration”) 1 week prior to the agreed charter date. Any participant that fails to complete a COVID-19 Declaration will not be permitted to board the vessel. For more information please see the Covid-19 Protocols:

https://www.mvhalton.co.uk/covid

6.2 If a charter is unable to go ahead due to any local or national coronavirus restrictions that are in place the obligation to pay the Balance Payment under 3.3 shall lapse or, if the Balance Payment has already been paid, the Balance Payment shall be refunded in full.

6.3 If the vessel is under lockdown or any of the crew are required to self-isolate in accordance with local or national laws or government guidance, then a full refund of the Charter Fee will be offered.

6.4 In the event that enhanced social distancing measures are required and the capacity for numbers on the vessel is reduced, we shall endeavour to agree an alternative booking arrangements with you. Any passengers that are unable to attend due to restrictions in numbers shall be offered a full refund of the Balance Payment for their allocated space.

Cancellations

7.1 We reserve the right to cancel any Booking for any reason. In circumstances where any Individual Booking or Group Booking is cancelled by us, a full refund of the Booking Fee shall be provided.

7.2 In the event that a booking is cancelled by us due to coronavirus restrictions in place, then the provisions at clause 6 shall apply.

7.3 You have 14 days from the date that the booking is submitted to cancel your booking. For a cancellation within this time frame a refund of any of the Charter Fee already paid shall be provided in full.

7.4 In the event that you decide to cancel your booking after 14 days and the booking is not cancelled by us, you shall be liable for payment of the Charter Fee in full.